Refunds

Refund and cancellation policy

Last updated 5 November 2026

Payments to NammaKasa are voluntary support. Nothing is sold, so there is nothing to cancel.
Paid by mistake, twice, or the wrong amount? Write to us within 7 days and we'll refund it.
Approved refunds go back to the original payment method within 7 working days.

What you pay for

NammaKasa is free to use. When you choose "Support the cause", you make a voluntary payment of any amount to help keep NammaKasa running. It doesn't buy a product, a service, priority or any influence over reports or moderation. It isn't a donation to a registered charity and isn't tax-deductible.

Cancellations

Each support payment is a one-time payment. There are no subscriptions or recurring charges, so there is nothing to cancel after paying.

Refunds

We refund payments made in error, such as a duplicate payment, a wrong amount, or a payment you didn't mean to make. To ask for a refund, email hello@nammakasa.in within 7 days of paying, with the date, amount and UPI or payment reference.

Approved refunds are made to the original payment method within 7 working days. Your bank may take a few more days to show it.

If a payment failed but money left your account, it is usually reversed automatically by your bank within 5 to 7 working days. If it isn't, write to us.

Who receives payments

Payments are received by Jyothish VM, a sole proprietor (GSTIN 32BDLPV7187E1Z3), Bengaluru, Karnataka. Online payments are processed by Cashfree Payments; UPI payments made by scanning our QR code go directly to our bank account.